TCH Annual Conference

Carol Juel

As a business leader and technologist at Synchrony, one of the nation’s premier consumer financial services companies, Carol is responsible for building Synchrony’s technology and operations strategy, including the company’s focus on end-to-end technology and operations solutions, creating seamless customer experiences, driving how the company will operate and modernizing engagement with millions of cardholders.

Prior to being named Chief Technology and Operating Officer, Carol was Synchrony’s first Chief Information Officer leading the company’s overall information technology strategy and digital transformation focused on hybrid cloud and AI. She and her team also created leading payment and financing solutions for partners and customers.

Carol currently serves on the board of Brighthouse Financial, is board chair of Girls Who Code and is a member of the Advisory Board for the University of Connecticut’s School of Engineering, the CNBC Technology Executive Council and the Fast Company Impact Council.