Conference Program

The growth of online banking is having a significant impact on the availability and demand for various types of banking services. This panel will discuss the following: recent trends in the growth of mobile banking; the decline in the aggregate number of physical bank branches; accessibility of banking services in low-and-moderate income neighborhoods; trends in unbanked and underbanked households, and types of households that visit local bank branches.

Panelists:

• Paul Calem, Senior Vice President, Research, Bank Policy Institute
• Michael D. Calhoun, President, Center for Responsible Lending
• Douglas Elliott, Partner, Finance and Risk/Public Policy Practice, Oliver Wyman
• Donald Felix, Head of Financial Health, Consumer Banking, JPMorgan Chase & Co.
• Andy Navarrete, Executive Vice President, External Affairs, Capital One

Moderator: Derek M. Bush, Partner, Cleary Gottlieb Steen & Hamilton LLP

Nearly every aspect of our lives has moved into a 24/7 and on-demand reality, fueled by data-driven experience and hyper-personalized interactions. In the face of this wave of significant and constant change, financial institutions – along with virtually every other industry – are working to meet the needs of customers, who have not only adapted to new levels of speed, convenience, and service, but who are often demanding more. This panel of diverse experts from across the financial industry explores how financial institutions are meeting the continually evolving needs of customers, along with the equally important areas such as fraud and risk mitigation that have been required to evolve with technological change. Finally, we ask what the next wave of adapting to customer needs looks like.

Panelists:

• Peter Davey, Head of Product Innovation, The Clearing House
• Matthew Friend, Vice President, Global Real-Time Payments, Visa Inc.
• Jesse Honigberg, Senior Vice President, Director of Innovation and Product Development, Cross River Bank
• Chris Kelley, Senior Vice President, First Bank - Digital Banking
• Valla Vakili, Managing Director, Head of Citi Ventures Studio, Citi

Moderator: Nikhil Lele, Partner/Principal, Ernst & Young LLP

This panel will discuss the ways to improve supervision of supervised entities by ensuring (i) standards against which entities will be evaluated are clear and communicated ex ante, (ii) establishing a dialogue between firm staff and agency staff to discuss any issues that arise during the supervisory process (informal appeal process prior to finalizing supervisory letters), and (iii) establish the responsibilities of entity staff in the supervisory process.

Panelists:

• Peter Conti-Brown, Assistant Professor, The Wharton School of the University of Pennsylvania
• Doreen R. Eberley, Director, Division of Risk Management Supervision, Federal Deposit Insurance Corporation
• Michael S. Gibson, Director, Division of Supervision and Regulation, Board of Governors of the Federal Reserve System
• Julie Andersen Hill, Alton C. and Cecile Cunningham Craig Professor of Law, University of Alabama School of Law

Moderator: Randall D. Guynn, Partner, Davis Polk & Wardwell LLP

The ongoing digitization of virtually all aspects of financial products and customer experiences, along with the rapid adoption of cloud services and the rising prominence of APIs, among other factors, have brought most aspects of financial institutions’ technology environments into focus. According to one recent survey, 57% of financial institutions are now designing or implementing blueprints for overarching technology transformations in their institutions, which may well set the stage to change many, if not all, aspects of banking. This panel explores how financial institutions are meeting, and in many cases, actively promoting a disruption of the traditional banking model.

Panelists:

• Robert Conery, CPA, MCP, Chief Operating Officer and Executive Vice President, Avidia Bank
• Laura J. Listwan, AAP, CTP, Senior Vice President, Head of Commercial Payments Products, Fifth Third Bank
• Bruce Lowthers, President, FIS Banking Solutions
• John Stecher, Group Chief Technology and Innovation Officer, Barclays

Moderator: Rick Chavez, Partner, Oliver Wyman

Key business services provided by financial services firms are critical to the efficient operation of markets, financial platforms and systems for customers, clients and counterparties at the national and global level. This panel will pull together senior regulators at the U.S. banking agencies, industry experts and security experts from the private sector to discuss this evolving area, including development of a common taxonomy, which activities to prioritize, defining impact tolerance, coordination between regulation and supervision and driving coordination with non-U.S. regulators.

Panelists:

• John A. Beebe, Deputy Associate Director, LISCC, Federal Reserve Board of Governors
• Chris Feeney, Executive Vice President and President of BITS,
  Bank Policy Institute
• Stephen C. Hostetler, Managing Director, Enterprise Scenario Planning and Execution & Global Real Estate Services COO, Bank of America
• Amy Shanle, Global Head of Enterprise Resiliency Strategy & Regulatory, Bank of New York Mellon

Moderator: Adam Gilbert, Partner, Financial Services Advisory Risk and Regulatory Co-Leader, PwC

With the RTP Network in-market and today reaching more than half of U.S. consumer and business deposits, real-time payments have become a concrete reality for the country. Today, financial institutions of all types are rapidly rolling out new products and services that deliver the fast, safe, and secure payments functionality that is consistent with the real-time manner in which we live and operate today. This panel, comprised of several of the many financial institutions and their customers that are quickly delivering real-time-based solutions, will discuss how they are each leveraging real-time payments capabilities, areas of particularly-rapid adoption, and the additional use cases that are now emerging.

Panelists:

• Sarah T. Billings, Senior Vice President, Head of Payments Product, Operations, and Strategy, PNC Financial Services Group, Inc.
• Carl Slabicki, Director, Bank of New York Mellon
• Jim Stanley, Senior Business Leader, Commercial Payments Team, Conduent
• Eric Wade, Product Manager, Paychex, Inc.

Moderator: Brian Shniderman, Principal, Deloitte

This panel will explore issues of market fragmentation surrounding the current trend towards regulatory and supervisory ring-fencing, which may threaten the stability gains promised by the international framework that has emerged in the years following the Crisis.

Panelists:

• D. Wilson Ervin, Vice Chairman, Credit Suisse AG
• Andrew Gracie, Senior Advisor, Deloitte
• Brent Hoyer, Managing Director, Chain Bridge Partners, LLC
• Bill Nelson, Executive Vice President and Chief Economist,
  Bank Policy Institute
• Barnabas Reynolds, Partner and Global Head of the Financial Services Industry Group, Shearman & Sterling LLP

Moderator: Reena Agrawal Sahni, Partner, Shearman & Sterling LLP

The digitization of the customer experience has moved far beyond the consumer as a key area of focus and well into the business marketplace. Today, businesses are demanding digital-first solutions that integrate with their BAU processes and that help to effectively streamline workflows. This panel will discuss how bank-enabled APIs and fintechs are enabling these solutions and also how real-time payments will further contribute to the ongoing and significant transformation of B2B banking.

Panelists:

• Mark Atherton, Group Vice President, Financial Services Global Business Unit, Oracle
• Tracy Dangott, Senior Product Manager, JPMorgan Chase & Co.
• Denise LeLeux, Senior Vice President of Supplier Services, AvidXchange
• Michael Riggin, Chief Risk Officer and Chief Compliance Officer, Global Holdings, LLC

Moderator: Cyrus Bhathawalla, Managing Director, Advisory, KPMG LLP

The litigation and enforcement environment continues to evolve for banks, particularly in the context of government investigations and enforcement actions, which, year after year, become steadily more demanding. Senior representatives from banks, regulatory agencies, and the legal community will provide insights into the hallmarks of a good internal investigation, current enforcement priorities and initiatives and more. The panelists will also discuss issues relating to voluntary disclosure and cooperation, types of credit available for an effective compliance program, institutional versus individual accountability, interagency coordination of enforcement actions, and the appropriate role of compliance monitors.

Panelists:

• Richard M. Ashton, Deputy General Counsel for Litigation, Enforcement, and System Matters, Federal Reserve Board
• Mei Lin Kwan-Gett, Deputy General Counsel and Global Head of Litigation, Citigroup, Inc.
• Matthew Miner, Deputy Assistant Attorney General, Criminal Division, Department of Justice
• Cara Petersen, Acting Assistant Director for Enforcement, Consumer Financial Protection Bureau
• D. Jean Veta, Partner, Covington & Burling LLP

Moderator: Daniel Gallagher, Partner, Deputy Chair, Securities Department, WilmerHale

This panel will explore the privacy landscape emerging in the US, how the financial sector is reacting to the new data protection regimes being established by the states, and the intersection of data privacy and data security. The panel will also consider issues that arise in the financial services industry around data sharing and customer authorizations to third parties to access data.

Panelists:

• Christine Frye, Senior Vice President and Global Chief Privacy Officer,
  Bank of America
• Susan Linnstaedter, Director, U.S. Financial Services, Corporate and External Legal Affairs, Microsoft
• Amy S. Mushahwar, Partner, Alston & Bird LLP
• Gary Stein, Deputy Assistant Director, Office of Consumer Credit, Payment, and Deposit Markets, Consumer Financial Protection Bureau

Moderator: Jeffrey P. Taft, Partner, Mayer Brown LLP

This panel will consider the use of new technologies, such as artificial intelligence and machine learning, that are being incorporated in the consumer credit underwriting and decisioning processes. The panel will examine the current ways in which a variety of financial institutions use AI to leverage alternative data to expand access to credit, and discuss the regulatory considerations that come into play, such as fair lending and UDAAP. Further, the panel will provide insights into how regulators consider these issues, including the interactions between the regulators and financial institutions regarding the use of these technologies.

Panelists:

• Albert D. Chang, Counsel, Office of Innovation, Consumer Financial Protection Bureau
• Annie Delgado, Chief Compliance Officer, Upstart
• Carol Evans, Associate Director, Division of Consumer and Community Affairs, Federal Reserve Board
• Meredith Fuchs, Senior Vice President, Chief Counsel of Regulatory Advisory, Capital One

Moderator: Eric Mogilnicki, Partner, Covington & Burling LLP

Research conducted by TCH shows that over half of the U.S. banked population has used at least one fintech app where they allow an app access to their financial data. This panel explores issues relating to access to and use of bank-held customer data when consumers choose to share their financial data with fintech applications. Topics to be discussed include: the increasingly-complex relationships between and among financial institutions, data access providers and fintech data users; consumer permissioning; and issues relating to data safety and security. The panel will address key problems that require solutions in these areas, along with the approaches that several different entities are taking to solve them.

Panelists:

• Lila Fakhraie, Senior Vice President, Manager of the Digital Banking API Team, Wells Fargo Virtual Channels, Wells Fargo & Company
• John Pitts, Policy Lead, Plaid
• L. Cary Whaley, First Vice President, Payments and Technology Policy, ICBA
• Andres Wolberg-Stok, Global Head of Digital Policy, Citi Consumer Banking

Moderator: Ben Isaacson, Senior Vice President, Product Strategy,
The Clearing House

This panel will discuss the evolution of U.S. sanctions programs and how they and technological developments are impacting bank compliance programs.

Panelists:

• Sahand Boorboor, Global Financial Crimes Executive, Bank of America
• Brian Grant, Managing Director, Global Head of Sanctions Compliance, MUFG
• Donna M. Murphy, Deputy Comptroller for Compliance Risk Policy, Office of the Comptroller of the Currency
• Bradley T. Smith, Deputy Director, U.S. Department of the Treasury, Office of Foreign Assets Control

Moderator: Satish Kini, Partner, Debevoise & Plimpton LLP

Payments systems participants around the world have continued to modernize (and even revolutionize) the speed, connectivity, and convenience of services available to consumers at an increasing pace. The adoption of innovative new payments products and services, which has often commenced in developing markets, is now coalescing, whereby countries with legacy networks are now upgrading – and even leading the way – with state of the art new payments networks. This panel convenes a range of experts focused on geographies around the globe for perspectives on innovation in payments today and how this collectively impacts the U.S., and the global payments landscape overall.

Panelists:

• Thomas Halpin, Managing Director, Global Head of Payments Product Management, Global Liquidity and Cash Management, HSBC
• Manish Kohli, Managing Director, Global Head of Institutional Payments and Receivables Treasury and Trade Solutions, Citi
• Erwin Kulk, Head of Service Development and Management, EBA CLEARING
• Elizabeth McQuerry, Ph.D., Partner, Glenbrook Partners
• Paul Stoddart, President, New Payment Platforms, Mastercard

Moderator: Grace Klopcic, Partner, McKinsey & Company

Earlier this year, the Federal Reserve proposed new rules regarding the definition of “control” under the Bank Holding Company Act in view of the frequent uncertainty surrounding whether an investment in and/or by a banking organization would constitute “control” under the Federal Reserve’s current approach and the consequences of bank holding company status for controlling investors in banks. Representatives from the Federal Reserve and the banking industry will discuss how they expect the forthcoming shift in the framework will affect investments in and by banking institutions, including relating to bank investments in fintech companies and shareholder representation on bank boards. Panelists will also discuss the latest regulatory and market developments relating to bank m&a and agency application reviews.

Panelists:

• Kieran J. Fallon, Senior Deputy General Counsel, Government, Regulatory Affairs and Enterprise Risk, PNC Financial Services Group, Inc.
• Steve Lybarger, Deputy Comptroller for Licensing, Office of the Comptroller of the Currency
• Matthew Musselman, Executive Director and Assistant General Counsel, JPMorgan & Chase Co.
• Mark E. Van Der Weide, General Counsel, Legal Division, Board of Governors of the Federal Reserve System

Moderator: Richard K. Kim, Partner, Wachtell, Lipton, Rosen & Katz

Consumers are now well used to near frictionless commerce in certain situations, e.g., Amazon, Paypal, Uber, etc., but most e-commerce remains a bit more cumbersome. Current initiatives like W3C and Secure Remote Commerce (SRC), aim to strike a balance between speed, safety and consumer convenience. This group will discuss these initiatives and more in the quest for frictionless purchases.

Panelists:

• Rich Clow, Emerging Payments and Strategy Executive, Bank of America
• Pablo Cohan, Senior Vice President, NAM Digital Payments, Mastercard
• Jarrett Helms, Vice President, Payments Products, The Clearing House
• Ian Jacobs, Payments Lead, World Wide Web Consortium (W3C)

Moderator: Peter Hewlett, Partner, A.T. Kearney